Error
X
An error occurred while handling your request. A log of the error has been sent for review.
Please try again later.
Effective Communication Skills
Wednesday, December 4, 2024
Wilder, Emily
Webinar / Call Information To Be Provided
Registration dates and costs are determined by your organization type
Instructor
Registration
-Login to view registration dates.
Cost (Early / Standard)
-Please login to view class cost.
Location
-
Webinar
-
Call Information To Be Provided
Address
Directions
Class Dates / Times
| Wednesday, December 4, 2024 |
8:00 AM - 12:00 PM |
Prerequisites
Additional Notes
Description
Effective communication skills, along with technical expertise, are critical to success. By the end of the course you will be able to: define the four pillars of communication, practice communication skills with hands-on exercises, and apply those skills to challenging situations. Class participation is required, please be ready to communicate!
Objectives
•Define the four pillars of communication
•Discuss challenging situations
•Practice communication skills with hands-on exercises
•Using a case study:
-Identify the audience
-Select the appropriate message
-Analyze the context
-Apply deep listening skills
Outline
1. Four Pillars of Communication
a. People
b. Message
c. Context
d. Listening Actively
2. Communication for Challenging Situations
a. Caught Off Guard
b. Criticized
c. Making a Request